文章摘要
朱晶晶,王锦帆.江苏省医患关系患方评价研究[J].南京医科大学学报(社会科学版),2017,(1):36~39
江苏省医患关系患方评价研究
Analysis about the doctor-patient relationship in patients’ evaluation of Jiangsu Province
投稿时间:2016-07-25  
DOI:10.7655/NYDXBSS20170108
中文关键词: 医患关系  患者评价  影响因素
英文关键词: doctor-patient relationship  patients’ cognition  influencing factors
基金项目:江苏省社会科学研究课题“江苏医患关系主客观评价及社会心态影响研究”(138HB010)
作者单位
朱晶晶 南京医科大学医政学院江苏 南京 211166 
王锦帆 南京医科大学医政学院江苏 南京 211166 
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中文摘要:
      目的:研究江苏省患者对医患关系现状及影响因素的认知,分析患者认知影响因素,提出针对性建议。方法:自行设计问卷,调查南京、苏南、苏中、苏北的4所综合性医院2 704名门诊患者,运用Pearson相关分析、多样本率卡方检验辅助分析研究结果。结果:79.2%的患者对医患关系评分在70分以上;40.4%患者对医改相关问题缺乏了解;患者认为医患关系不和谐因素前三位是医疗费用高、市场经济影响、医务人员态度差。结论:医患关系并没有社会上感知的那么紧张。构建和谐医患关系要推进分级诊疗,加大基层医疗机构建设与监管力度,构建新媒体官方沟通平台,引导患者认知。
英文摘要:
      Objective: To investigate patients’ cognition of the status and influencing factors of doctor-patient relationship in Jiangsu Province, to analyze factors that affect patients’ cognition and propose specific suggestions. Methods: A self-designed questionnaire was employed to investigate patients’ perspective in four comprehensive hospitals from Nanjing, middle, south and north of Jiangsu. The Pearson correlation and chi-square test were computed to assess the results. Results: A total of 79.2% of patients gave 70 points or above to doctor-patient relationship; 40.4% of the patients known very little about related problems on medical reform; Patients believed that the most important three factors on harmonious of the doctor-patient relationship were the high cost of medical treatment, market economy influence and medical service attitude. Conclusion: The doctor-patient relationship is not as nervous as the vision of social perception. To build a harmonious relationship between doctors and patients, we should build new official media communication platform and guide patient’s cognition.
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