文章摘要
丁建飞,刘群英.马斯洛需求理论视域下的医疗场所暴力成因及应对策略[J].南京医科大学学报(社会科学版),2018,(3):188~192
马斯洛需求理论视域下的医疗场所暴力成因及应对策略
The cause and coping strategies of medical workplace violence under the perspective of Maslow’s hierarchy of needs
投稿时间:2018-01-17  
DOI:10.7655/NYDXBSS20180305
中文关键词: 马斯洛需求理论  医疗场所暴力  医患关系  医务人员
英文关键词: Maslow’s demand theory  medical workplace violence  doctor⁃patient relationship  medical staff
基金项目:安徽省教育厅教学研究重大项目“大学生社会责任教育培养体系构建研究”(2016jyxm0523); 安徽医科大学思政研究会课题“医患生态视域下生命伦理教育现状研究”;安徽省教育厅教学研究重点项目“学习动机理论视域下的农村订单定向免费医学生培养模式研究”(2017jyxm1431)
作者单位
丁建飞 安徽医科大学第二临床医学院安徽 合肥 230032 
刘群英 安徽医科大学第二临床医学院安徽 合肥 230032 
摘要点击次数: 451
全文下载次数: 774
中文摘要:
      医疗场所暴力是患者及家属对医疗活动不满而引发的,是社会、医院、制度基于主客观因素,不能满足患者的某种或某些需求而导致的一种私力救济行为。从马斯洛需求理论看,医疗场所暴力源于医疗环境不能满足患者的低层次需求,医疗体验不能满足患者的中低层次需求,纠纷处理机制不能满足患者的需求代偿。基于此,文章提出应对医疗场所暴力的策略:从制度上保障医务人员的人格尊严和职业安全,从文化上营造和谐文明安全的医疗生态环境,从道德上强化医务人员的职业精神和医院社会责任。
英文摘要:
      Medical workplace violence is caused by the dissatisfaction of patients and their families about medical activities. It is a private remedy when society, hospitals and systems cannot satisfy patients’ certain needs for subjective factors. Under Maslow’s need theory, medical workplace violence is derived from the medical environment cannot meet with the low?level need of patients, medical experience cannot satisfy the patients’ need in moderate level and dispute settlement systems canot satisfy the patients’ need. In this way, strategies to cope with medical workplace violence should be put forward, to safeguard the dignity and occupational security of medical personnel systematically, to create a harmonious, civilized and safe medical ecological environment culturally, and to strengthen the professional spirit of medical personnel and the responsibility of hospitals morally.
查看全文   查看/发表评论  下载PDF阅读器
关闭