Patient public is an individual, group or other organization that has a considerable relationship with medicine, hospitals and doctors. Educating the patient public can effectively improve the quality of the patient public, enable the patient public to actively participate in the diagnosis and treatment process of the disease, fully embody all the humanistic medical concepts of patient first, which is of great significance to the realization of harmonious doctor?patient relationship. The author analyzed the ethical quality, psychological quality, legal quality and communication quality of patients, revealed that public education of patients was an important factor restricting medical development, medical quality, doctor?patient relationship and professional environment. Patient public education is not only an educational activity to improve patients’public quality, but also an important way of medical humanistic care. Patient public education is not only the social management behavior of the government as the main body, but also the management of medical institutions. Through imparting the humanistic medicine knowledge to the public patients, we can improve the ethical quality, psychological quality, legal quality, communication quality and public quality of patients, so that the public of patients can actively and rationally participate in the medical service, promote the joint decision?making of doctors and patients, and create a good medical service atmosphere.