Whether the outpatient service processes is convenient and efficient will affect the quality and satisfaction of the patients visiting to the hospital， and thus seriously affect the development of the hospital. Taking Suqian First Hospital as an example， the paper compares the time and satisfaction about registration，waiting，treating，payment， report taking and medicine taking of patients who have traditional method and “Internet +” method， and points out that “Internet +” will make the outpatient processes convenient and efficient， will save non?treatment time of patients， and can significantly improve patient satisfaction. Suqian First Hospital should increase investment， be people?oriented and continuously improve the outpatient service.