This research investigated the treatment experience of patients in 38 township hospitals of Shuyang during July 2010 to September 2010 by spot-questionnaires, to analyze the satisfaction on township hospitals and understand the quality of health care serves of Shuyang township hospitals and non-governmental hospitals’ image among general population. The highest score item is the comfort level, followed by convenience and safety, economy got the lowest score. Shuyang township hospitals should find the exact position, make a development plan; build brands with fidelity, strengthen doctor’s professional ethics; improve diagnosis and treatment levels; control cost of patients.