职业倦怠在护士组织氛围感知和工作满意度间的中介作用
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张雪梅(1997—),女,安徽安庆人,硕士研究生在读,研究方向为医患关系;

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R192.6

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安徽医科大学医院管理研究所开放项目基金“组织文化视角下医护工作体验对患者安全的影响与作用机制”(2022gykj13);安徽医科大学博士科研资助基金“工作要求—资源理论视角下安徽省公立医院医生职业倦怠研究”(XJ202010);安徽医科大学校科研基金“医患关系视角下安徽省三甲医院医生职业倦怠研究”(2020xkj119);安徽省高校人文社会科学重点项目“患者信任的测量、影响机制与对策研究”(SK2021A0179)


Mediating effect of job burnout between perception of organizational climate and job satisfaction in clinical nurses
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    摘要:

    以592名安徽省三甲医院护理人员为调查对象,探讨组织氛围感知对护理人员工作满意度的影响及职业倦怠在两者间的中介作用。结果表明,安徽省三甲医院护士的职业倦怠在年轻、未婚护士中更为突出,工作满意度也相对较低;工作年限长、职称高、有正式编制的护理人员工作满意度更高;组织氛围感知越好,职业倦怠发生率越低,工作满意度越高;职业倦怠在组织氛围感知和工作满意度之间起部分中介作用,中介效应占比为46.13%。提示应关注和重视护理人员的身心健康和工作满意度,营造良好的信任、沟通、情绪和公平氛围,给予护理人员良好的工作环境和组织支持,以缓解职业倦怠感,提升其工作满意度,稳定和发展护理队伍。

    Abstract:

    Taking 592 nurses from the tertiary hospitals in the Anhui Province as the survey objects,this paper explored the effect of organizational climate perception on nurses’job satisfaction and the mediating effect of job burnout through a questionnaire survey. The results showed that the job burnout of nurses in the tertiary hospitals in Anhui Province was more prominent among young and unmarried nurses,with relatively low job satisfaction. Nurses with longer working life,high professional titles,and formal establishment have higher job satisfaction. The better the perceived organizational climate leads to lower incidence of job burnout and higher the job satisfaction. Job burnout partially mediates organizational climate perception and job satisfaction, accounting for 46.13%. The results of this study suggest that we should pay attention to the physical and mental health as well as job satisfaction of nurses;creating a good workplace climate of trust,communication,emotion and fairness,while offering nurses a positive working environment with organizational support to alleviate their job burnout,improve their job satisfaction,and stabilize and develop the nursing team.

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张雪梅,刘鹏程,徐宸韵,彭将鑫,程静.职业倦怠在护士组织氛围感知和工作满意度间的中介作用[J].南京医科大学学报(社会科学版),2022,22(5):471~476

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  • 在线发布日期: 2022-10-26
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