情绪衰竭对主诊医师负责制决策满意度的影响:调节焦点的中介作用
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张亚南(1997—),女,安徽亳州人,硕士研究生在读,研究方向为医院管理;余江(1974—),女,重庆合川人,博士,副教授,研究方向为医院质量安全与运营管理,卫生信息化管理与智慧医院建设,通信作者,yujiang1997@163.com

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R192

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中国人民解放军陆军军医大学人文社科资助项目“基于调节焦点理论探索行为者内在动机对临床军医岗位胜任力的影响因素研究”(2021XRW13);重庆市社会科学界联合会资助项目“基于组态视角的医务人员变革情感承诺研究”(2022NDYB92)


Studying on the influence of emotional exhaustion on the satisfaction of decision⁃making of attending physician and mediating role mediated by regulatory focus
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    摘要:

    探讨情绪衰竭对主诊医师负责制决策满意度的影响以及工作调节焦点在其中发挥的中介作用。运用情绪衰竭量表、工作调节焦点量表和决策满意量表对重庆市某三级甲等医院300名医护人员进行调研,结果显示,医护人员情绪衰竭总分(21.108±9.135)分,中度衰竭及以上者达 57.94%,决策满意度总分(15.712±4.152)分;相关性分析显示情绪衰竭、促进焦点、防御焦点与决策满意度均具有相关性(r=-0.295、r=0.402、r=0.488,P<0.01);中介效应检验显示情绪衰竭可通过促进焦点和防御焦点的中介作用(25.41%、24.77%)间接影响决策满意。提示应设立专业化的情绪处理部门,建立医护人员对主诊医师负责制的正确认知结构并合理调整不同医务人员的调节焦点侧重点。

    Abstract:

    This paper explores the effect of emotional exhaustion on the satisfaction of decision -making of attending physicians and the mediating role of work regulatory focus. Using the emotional exhaustion scale,the work regulatory focus scale and the decision satisfaction scale,this study investigated 300(78%)healthcare workers from a tertiary public hospital in Chongqing. The results showed that the emotional exhaustion score was (21.108 ± 9.135),with 57.94% of participants being moderately exhausted or above. The total score of decision satisfaction was(15.712 ± 4.152)and correlation analysis showed that emotional exhaustion,promotion focus and prevention focus correlated with decision satisfaction(r=-0.295、0.402、0.488,P<0.01). The mediating effect test showed that emotional exhaustion could indirectly affect decision satisfaction through the mediating effect of promoting focus and prevention focus (25.41% ,24.77%). It is necessary to set up a professional emotion processing department to establish a proper cognitive structure of the attending physician responsibility system and rationally adjust the focus of regulation of different medical personnel.

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张亚南,余江.情绪衰竭对主诊医师负责制决策满意度的影响:调节焦点的中介作用[J].南京医科大学学报(社会科学版),2022,22(6):565~571

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  • 在线发布日期: 2022-12-28
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