Objective From the perspective of public health management, standing in the position of medical institutions, we explore the physician-patient communication monitoring. Methods 867 medical staff of Jiangsu Province which were chosen by the random sampling method were measured by the questionnaires of physician-patient communication monitoring. Results (1) Monitoring link focuses on the communication during hospitalization.(2) Mainly ways of monitoring was the number of medical complaints, disputes and accidents and hospital patients’ returns, which are all terminal monitoring forms and also used to evaluate and exam the monitoring work. Conclusions We suggest put the physician-patient communication system into medical quality control system and formulate scientific monitoring index and evaluating index which are used to evaluate and feed the result of monitoring back.