江苏部分医院医患关系制度管理与管理制度现状研究
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南京医科大学

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the doctor-patient relationship management system and management system present situation research in some hospitals in JiangSu
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nanjing medical university

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    摘要:

    从医患关系的制度管理与管理制度的必要性,重要性,有效性,条件性和执行力五个方面设计调查问卷,进行问卷调查和数据统计分析。发现不同岗位,职位的被调查者对这五个方面认识不足。运用当代先进的制度创新思想和制度设计理论,将制度设计的理论融入医患关系制度管理中,增强医院管理人员和医务人员的制度观念,提高对制度管理和管理制度的必要性,有用性,有效性,条件性和执行力的认识,从制度管理的层面上解决医患关系的矛盾,促进和谐医患关系形成。

    Abstract:

    From the relationship between doctor and patient management system and management system of the necessity, importance, effectiveness, conditional and implementation of the five aspects of the design of the questionnaire, the questionnaire survey and statistical analysis of data. Found in different positions, the position of the respondents have insufficient understanding of these five aspects. Applying modern advanced system innovation thought and system design theory, the system design theory into the doctor-patient relationship management system, enhance the system concept of hospital administrators and medical staff, improve the necessity of management system and the management system of usefulness, effectiveness, understanding conditional and execution, solve the contradiction of the doctor-patient relationship from the system management level, promote the formation of harmonious doctor-patient relationship.

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  • 收稿日期:2015-01-27
  • 最后修改日期:2015-05-19
  • 录用日期:2015-06-15
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