基于医疗质量实时监控系统的运行病历书写质量的研究
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1.南京医科大学公共卫生学院、徐州市中心医院;2.徐州市中心医院;3.南京医科大学、江苏省卫生计生委

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Study of the Writing Quality of the Medical Records in Operation Based upon the Real-time Monitoring System of Medical Service Quality:A retrospective analysis
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Nanjing Medical University

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    摘要:

    【摘 要】 目的 研究医疗质量实时监控系统是否可以提高运行病历的书写质量。 方法 对实时监控前后共四年的运行病历书写质量进行回顾性分析,监控前共抽查960份运行病历,监控后检查24255份运行病历,从运行病历书写的及时性、完整性、内涵质量三方面进行汇总分析。 结果 监控前组和监控组比较,及时性达标率由79.4%提升到85.2%(P<0.001),完整性达标率由94.9%提升到98.2%(P<0.001),内涵质量达标率由91.8%提升到93.6%(P=0.114);监控后第二年(2013年)发现运行病历书写及时性、完整性、内涵质量不达标情况分别集中在危重患者病程记录不及时、入院录不完整、日常病程记录内涵质量不高上面;运行病历书写质量受书写人员的性别、学历、职称、科室因素影响。 结论 医疗质量实时监控系统的应用是提高运行病历书写的及时性、完整性的有效方法,但对提高运行病历书写的内涵质量效果不明显;女性、高职称、高学历、非手术科室的医务人员运行病历书写的质量较高。 【关键词】运行病历;书写质量;实时监控

    Abstract:

    Abstract Objective: Study whether real-time monitoring system of medical quality can improve the writing quality of medical record. Method: Reflectively analyze the writing quality of medical records in the total four years before and after the real-time monitoring. Inspect randomly 960 Medical records from before the monitoring and 24255 after it. Summarize and analyze these medical records in three aspects of timeliness, integrity and connotation. Results: Comparison of rates of reaching the standard of writing the medical records in operation: the rate of reaching the promptness standard increased from 79.4% to 85.2% (P<0.001), and the rate of reaching the integrity standard increased from 94.9% to 98.2% (P<0.001). The rate of reaching the connotation quality increased from 91.8% to 93.6% (P=0.114); in the second year of monitoring (2013), writing medical record in operation below promptness, integrity and connotation quality standards were mainly observed in critical cases with delayed progress note, incomplete admission record, and poor connotation quality of routine progress note, respectively; Influencing factors over the writing quality of medical records in operation include: gender, educational background, professional title and department of the record writing personnel. Conclusion: Medical quality real-time monitoring and control system is an effective method to improve the timeliness and integrity of medical record writing but has no obvious influence on connotation of the medical record writing.

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  • 收稿日期:2015-06-18
  • 最后修改日期:2015-08-14
  • 录用日期:2015-10-26
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