小型民营医疗机构医务人员工作感受和满意度研究
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1.南京医科大学医政学院;2.南京市卫生监督所

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江苏省高校哲学社会科学研究项目“小型民营医疗机构医疗质量监管评价体系研究”(编号:2014SJB158);南京医科大学卫生政策研究中心重点研究课题“南京市民营医疗机构医疗服务质量监管评价模型构建及应用研究”


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1.Nanjing Health Inspection Bureau;2.Nanjing Medical University

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    摘要:

    【】目的:了解小型民营医疗机构医务人员的工作感受和满意度,分析其影响因素,为促进小型民营医疗机构的人才培养和发展提供借鉴。方法:采用描述性统计、卡方检验和ordinal回归分析医务人员的工作感受和满意度。结果:在医务人员的工作感受方面,90.31%的被调查者感觉工作很有意义;88.30%的被调查者认为工作完成的好坏会对很多人产生影响;95.28%的被调查者认为工作是一个学习和成长的过程;96.19%的被调查者认为通过工作,自己的知识和技能在逐步提升。被调查医务人员对工作的总体满意度为90.83%,其中工作岗位满意度、工作报酬满意度是影响工作总体满意度的显著性因素。结论:小型民营医疗机构应该注重卫生人才培养和建设,制定合理的收入分配机制,提供差异化的服务满足不同患者医疗健康的需求。

    Abstract:

    【】Objective: To understand the work experience and satisfaction of medical personnel in small private medical institutions, to analyze their influencing factors, and to provide reference for promoting the training and development of small private medical institutions. Methods: Descriptive statistics, chi-square test and ordinal regression were used to analyze the work experience and satisfaction of medical staff. Results: 90.31% of the respondents felt very meaningful in the work of medical staff; 88.30% of the respondents thought that the completion of the work will affect many people; 95.28% of the respondents believe that the work is A learning and growing process; 96.19% of the respondents believe that through their work, their knowledge and skills in the gradual increase. The overall satisfaction of the surveyed medical staff was 90.83%. The job satisfaction and pay satisfaction were the significant factors influencing the overall job satisfaction. Conclusion: Small private medical institutions should focus on health personnel training and construction, develop a reasonable income distribution mechanism, provide differentiated services to meet health needs of different patients.

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  • 收稿日期:2017-08-22
  • 最后修改日期:2017-10-25
  • 录用日期:2018-02-22
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