公立医院业务科室负责人绩效考核指标体系构建及实证研究戴悦 孙虹 陈子华 申良方 刘园园
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1.福建医科大学;2.中南大学湘雅医院

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美国中华医学基金会(CMB08-892);福建医科大学高层次人才科研启动经费(XRCZX2017009)


Research on the performance evaluation index system and the comprehensive model for clinical department heads of China’s public hospitalsDai Yue*, Sun Hong, Chen Zihua, Shen Liangfang, Liu Yuanyuan. * School of public health, Fujian Medical University, Fuzhou 350122, China.
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1.Fujian Medical University;2.Xiangya Hospital of Central South University

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    目的:构建公立医院业务科室负责人绩效考核指标体系,为我国现代化医院管理提供理论依据与技术支持。方法:采用文献复习、德尔菲、层次分析等方法构建指标体系,采用综合评分法、加权TOPSIS法和加权秩和比法验证指标体系的有效性与可靠性。结果:构建包括4个一级指标、13个二级指标和66个三级指标的考核体系。经检验具有较好信度和效度,Spearman相关性分析显示3种综合评价方法显著相关。结论:通过科学研究,可建立一套科学合理的适用于我国综合性公立医院的业务科室负责人绩效考核指标体系。

    Abstract:

    Objective To construct the performance evaluation framework and for clinical department heads of China’s public hospitals, and provide evidences for the modern hospital management. Methods Literature reviewing, Delphi method and analytic hierarchy process were used to develop the framework, and 32 clinical department heads for a large-scale comprehensive hospital were chosen to implement this model. We used TOPSIS and RSR to test the effectiveness of this model. Results We created the performance evaluation system consisted 4 class-1 indicators, 13 class-2 indicators and 66 class-3 indicators. This index system had better reliability and validity. Spearman test verified 3 evaluation methods were significantly related. Conclusions Scientific studies can help us build a scientific and practical work performance assessment indicator system.

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  • 收稿日期:2017-11-14
  • 最后修改日期:2018-03-20
  • 录用日期:2018-08-30
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