Objective: to understand the situation of clinical empathy pathway.And to provide advices to practice and improve clinical empathy pathway. Methods:According to stratified random sampling,we selected 825 medical stuffs and 807 patients from 8 public hospitals in Jiangsu province. The clinical empathy pathway data were investigeted by a self-designed questionnaire and calculated by statistical?methods. Results:There were significant defferences between medical stuffs and patients about answering the scenes of clinical empathy pathway including manner,emotion,listening,and smiling.medical stuffs were under performing in patience,concentration,language,informing,explaining.Conclusion: It is necessary to build the clinical empathy pathway about patience, concentration, language, expression, emotion, listening, informing, explaining and smiling.Explaining the meaning and implement method of clinical empathy pathway is important.