公立医院基于医疗质量的绩效体系构建研究——以江苏省常州市为例
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1.南京医科大学公共卫生学院;2.常州市第二人民医院医务处

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Building a medical-quality-based performance system for public hospitals in China:A case study of Changzhou, Jiangsu Province
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1.Public Health College of Nanjing Medical University;2.Nanjing Medical University;3.Changzhou No.2 People’s Hospital

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    摘要:

    目的:运用德尔菲法构建一套科学、可操作的公立医院绩效评价体系。方法:采用文献法研究国内外绩效评价理论,结合问卷结果形成初始量表。通过德尔菲法对指标进行两轮筛选及优化。结果:初步形成由“社会效益”、“质量安全”、“运行效益与效率”为基本结构的指标体系,包括3个一级指标、13个二级指标和72个三级指标。结论:该指标体系重点关注医院公益性及内涵质量,对公立医院绩效评价具有一定的参考意义。

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    Objectives: Using Delphi method to build a scientific and operable performance system for public hospitals. Methods: This study operates two rounds of Delphi surveys in filtering and optimizing performance indicators after reviewing worldwide hospital performance systems and create the initial questionnaire. Results: This paper builds an evaluation system composed of 3 first- degree indicators of social benefit, quality safety(QS) and efficiency as well as 13 second-degree indicators and 72 third-degree indicators. Conclusions: The performance system built in this paper focuses on the commonweal character and the inherent quality of public hospitals. Thus, this study provides the basis for developing better performance evaluating systems for public hospitals in China.

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  • 收稿日期:2018-02-28
  • 最后修改日期:2018-04-29
  • 录用日期:2018-06-29
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