肿瘤病人医疗纠纷的特征、成因与对策--基于长三角地区专科医院涉诉案件的实证分析
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南京医科大学马克思主义学院

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Characteristics causes and countermeasures of medical disputes in cancer patients ——Analysis Based on the Cases of Specialized Hospitals in the Yangtze River Delta Area
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School of Marxism,Nanjing Medical University

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    摘要:

    采用实例分析的方法,对长三角地区肿瘤医院2013-2017年66例医疗损害案件进行分析,了解肿瘤病人纠纷特征,分析原因,为防范和缓解纠纷提出措施。研究发现,案件较集中于苏沪两地,涉诉病人多为中老年人,多发于手术、治疗、诊断、告知环节,患者或家属索赔金额期望过高。对此注重患者人文关怀,进一步提高医务人员技术水平加强,落实知情同意制度,加强医疗质量管理制度建设,患者及家属肿瘤知识宣传。

    Abstract:

    66 medical damage cases in the Yangtze River Delta Cancer Hospital from 2013 to 2017 were analyzed to understand the characteristics and causes. We propose measures to prevent and mitigate disputes. The cases are concentrated in Jiangsu and Shanghai. The majority of the patients involved are middle-aged and elderly. They are often involved in surgery, treatment, diagnosis and notification. The patient or family claims are expected to be too high. In this regard, The doctors pay attention to patients' humanistic care and further improve the technical level of medical staff . The hospital implement the informed consent system and strengthen the construction of medical quality management system. we should strengthen the public cancer knowledge promotion.

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  • 收稿日期:2018-09-18
  • 最后修改日期:2019-05-21
  • 录用日期:2019-09-04
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