健康素养、医生共情与患者依从性的关系——以患者信任为中介
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1.安徽医科大学;2.安徽医科大学卫生管理学院

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安徽医科大学医院管理研究所开放项目基金(项目编号:2022gykj13);安徽省高校人文社会科学重点项目“患者信任的测量、影响机制与对策研究”(项目编号:SK2021A0179);合肥市哲学社会科学规划青年项目“患者信任感提升路径研究”(项目编号:HFSKQN202251)


The relationship between health literacy, doctor empathy and patient compliance was mediated by patient trust
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School of Health Management, Anhui Medical University

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    摘要:

    探讨健康素养、医生共情对患者依从性的影响以及患者信任在其中发挥的中介作用。运用改良版中国患者健康素养量表、诊疗关系共情量表、维克森医师信任量表和患者依从性量表对安徽省某大型综合性三级甲等医院720名门诊患者进行现场调查。相关性分析结果显示健康素养、医生共情、患者信任与患者依从性均具有相关性(r=0.230、r=0.419、r=0.380,P<0.01)。结构方程模型结果显示患者信任在健康素养与患者依从性之间起到完全中介作用;患者信任在医生共情与患者依从性之间起到部分中介作用。提示应采取措施提高患者健康素养水平,重视医生诊疗共情能力提升,促进医患沟通交流,增进医患信任,进而达到提升患者依从性、维护患者健康的目的。

    Abstract:

    To explore the effects of health literacy and physician empathy on patient compliance and the mediating role of patient trust. 720 outpatients in a large comprehensive Grade-III hospital in Anhui Province were investigated by using the modified Chinese Patient Health Literacy Scale, Diagnostic Relationship Empathy Scale, Wake Forest Physician’s Trust Scale ( WFPTS) and patient compliance Scale. Correlation analysis results showed that health literacy, physician empathy, patient trust and patient compliance were correlated (r=0.230, r=0.419, r=0.380, P < 0.01). The results of structural equation model showed that patient trust played a complete mediating role between health literacy and patient compliance. Patient trust partially mediates the relationship between physician empathy and patient compliance. It is suggested that measures should be taken to improve patients' health literacy, pay attention to the improvement of doctors' diagnosis and treatment empathy ability, promote doctor-patient communication, and enhance doctor-patient trust, so as to improve patients' compliance and maintain patients' health.

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  • 收稿日期:2023-04-07
  • 最后修改日期:2023-05-02
  • 录用日期:2023-05-05
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