感知医患关系和真实领导力对护士工作满意度的影响:以组织氛围为中介
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安徽医科大学

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安徽省教育厅高校省级质量工程“公共事业管理专业教学创新团队”(2024cxtd043);安徽省高校哲学社会科学研究项目“基层健康协同治理研究创新团队”(2023AH010036)


The Impact of Perceived Doctor–Patient Relationship and Authentic Leadership on Nurses’ Job Satisfaction: The Mediating Role of Organizational Climate
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Anhui Medical University

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Provincial University Quality Engineering Program of Anhui Provincial Department of Education (No. 2024cxtd043), titled “Teaching Innovation Team of Public Administration”; Anhui Provincial University Philosophy and Social Science Research Project (No. 2023AH010036), titled “Research Innovation Team for Grassroots Collaborative Health Governance”.

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    摘要:

    摘要:基于社会信息处理理论,采用便利抽样法,于2025年1—4月选取安徽省三级甲等医院469名护士开展问卷调查,获得有效问卷431份,运用相关分析和结构方程模型探讨感知医患关系、真实领导力、组织氛围与工作满意度之间的关系及组织氛围的中介作用。结果显示,感知医患关系、真实领导力和组织氛围均与护士工作满意度呈正向关系;其中,感知医患关系、真实领导力和组织氛围对护士工作满意度的直接效应分别为0.425、0.299和0.246,组织氛围在感知医患关系与工作满意度、真实领导力与工作满意度之间均发挥中介作用,中介效应占总效应的比例分别为7.2%和26.7%。研究表明,优化医患关系、提升管理者真实领导能力、营造积极组织氛围是改善护士工作满意度的重要管理路径,可为医院护理管理实践提供参考。

    Abstract:

    Abstract: Based on Social Information Processing Theory, this study employed a convenience sampling method to survey 469 nurses from tertiary Grade A hospitals in Anhui Province between January and April 2025. A total of 431 valid questionnaires were obtained. Correlation analysis and structural equation modeling were performed to examine the relationships among perceived doctor-patient relationship, authentic leadership, organizational climate, and job satisfaction, as well as the mediating role of organizational climate. The results showed that perceived doctor-patient relationship, authentic leadership, and organizational climate were all positively associated with nurses’ job satisfaction. The direct effects of perceived doctor-patient relationship, authentic leadership, and organizational climate on nurses’ job satisfaction were 0.425, 0.299, and 0.246, respectively. Organizational climate mediated the relationships of perceived doctor-patient relationship and authentic leadership with nurses’ job satisfaction, with the mediation effects accounting for 7.2% and 26.7% of the corresponding total effects, respectively. These findings suggest that optimizing doctor-patient relationships, enhancing authentic leadership among nursing managers, and cultivating a positive organizational climate may serve as important management approaches to improving nurses’ job satisfaction and provide practical implications for hospital nursing management.

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  • 收稿日期:2026-08-03
  • 最后修改日期:2026-09-11
  • 录用日期:2026-09-20
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