Objective: To discuss the promotion of the excellent hospital service of the departments in this currently competitive medical environment. Methods: Form 2003 to 2006, the combination of rigid and flexible management has been put into use in our department. The motivation system and the humanity cares are added on the former system management basement so as to fully make use of management. Results: Benefit comes from management. The relationship between doctors and patients is humorous. Staff like department as their home, and work actively. The turnover rate of beds, average admission rate as well as pharmaceutical benefit rate are all lower than the standard set by the Provincial Medical Department. Conclusion: Rigid and flexible management has great affect on the promotion of hospital services and the competitive power. Therefore, it is a worth recommending way of hospital management.