基层民营医疗机构医务人员工作感受和满意度研究
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江苏省高校哲学社会科学研究项目“小型民营医疗机构医疗质量监管评价体系研究”(2014SJB158);南京医科大学卫生政策研究中心重点研究课题“南京市民营医疗机构医疗服务质量监管评价模型构建及应用研究”(JX10317632); 南京市医学科技发展项目 “南京城区小型民营医疗机构医疗质量监管机制研究”(YKK12171);南京医科大学哲学社会科学重点研究课题“分级诊疗模式下南京市医院与社区卫生服务中心分工协作机制研究”(2016ZSZ004)


Study on medical staff’s work experience and satisfaction on small private medical institutions
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    摘要:

    目的:了解基层民营医疗机构医务人员的工作感受和满意度,分析其影响因素?方法:采用描述性统计?卡方检验和ordinal回归分析医务人员的工作感受和满意度?结果:在医务人员的工作感受方面,90.31%的被调查者感觉工作很有意义,88.30%的被调查者认为工作完成的好坏会对很多人产生影响,95.28%的被调查者认为工作是一个学习和成长的过程,96.19%的被调查者认为通过工作,自己的知识和技能在逐步提升?被调查医务人员对工作的总体满意度为90.83%,其中工作岗位满意度?工作报酬满意度是影响工作总体满意度的显著性因素?结论:基层民营医疗机构应该注重卫生人才培养和建设,制定合理的收入分配机制,提供差异化的服务满足不同患者医疗健康的需求?

    Abstract:

    Objective:To understand the work experience and satisfaction of medical personnel in small private medical institutions and to analyze their influencing factors. Methods: Descriptive statistics, chi?square test and ordinal regression were used to analyze the work experience and satisfaction of medical staff. Results: 90.31% of the respondents felt very meaningful in the work of medical staff; 88.30% of the respondents thought that the completion of the work will affect many people; 95.28% of the respondents believed that the work is a learning and growing process; 96.19% of the respondents believed that through their work, their knowledge and skills are gradually increased. The overall satisfaction of the surveyed medical staff was 90.83%. The job satisfaction and pay satisfaction were the significant factors influencing the overall job satisfaction. Conclusion: Small private medical institutions should focus on health personnel training and construction, develop a reasonable income distribution mechanism, and provide differentiated services to meet health needs of different patients.

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陆 方,黄 颖,林振平.基层民营医疗机构医务人员工作感受和满意度研究[J].南京医科大学学报(社会科学版),2018,(1):35~38

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  • 收稿日期:2017-08-22
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  • 在线发布日期: 2018-02-23
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