A self?designed questionnaire was used to investigate the satisfaction of specific details of doctor?patient communication in the medical process in 10 public hospitals in Jiangsu province，so as to provide effective suggestions for optimizing medical services and improving the quality of doctor?patient communication. The results showed that the overall satisfaction of the patients was high. Patients in different departments had different satisfaction with listening （P<0.05），and general surgery was low. The satisfaction of patients with surgical and non?surgical patients was different （P<0.05）. Patients have different satisfaction with empathy for doctors with different job titles （P<0.05）. Doctors rarely used pictures，models and PPT to explain to inpatient. All levels of doctors need to continuously improve the quality and efficacy of doctor?patient communication，especially in the effective way to expound disease and treatment，cost notification，and to pay attention to listening，doctors and patients emotional resonance，thereby improving the quality of medical services and improving patient satisfaction.