精神卫生医务人员职业倦怠与社会支持调查
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内蒙古医科大学创新基金项目“内蒙古自治区精神卫生医务人员职业倦怠现状与对策研究”(YKD2014QNCX005)


Investigation on the condition of occupational burnout and social support among psychiatric medical staff
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    摘要:

    目的:探究内蒙古自治区精神卫生医务人员职业倦怠现状及与社会支持的关系。方法:采用领悟社会支持量表(PSSS)和职业倦怠问卷—服务行业版(MBI-SS),从内蒙古东中西部盟市的精神病医院及综合医院共抽取360名精神科在岗医务人员进行问卷调查并对结果进行统计分析。结果:内蒙古精神卫生医务人员职业倦怠三个维度平均值分别为:情感衰竭(3.40±1.41)分,去人格化(2.52±1.70)分,个人成就感(3.84±1.43)分;医务人员的社会支持与性别、婚姻状况、学历、工作年限、职务因素有关;社会支持与情感衰竭和去人格化呈负相关,与个人成就感呈正相关;回归分析显示,性别、编制、职务、工作年限和社会支持对情感衰竭有显著预测作用,社会支持、性别、职务、职称和年龄对去人格化有显著预测作用,社会支持、职务、职称和年龄对个人成就感有显著预测作用。结论:应重视精神卫生医务人员职业倦怠的问题,并充分考虑社会支持对职业倦怠的影响。

    Abstract:

    Objective:This study aimed to investigate the occupational burnout of psychiatric medical staff in Inner Mongolia and its relationship with social support. Methods: A total of 360 psychiatric medical staff were sampled in mental hospitals and general hospitals of Inner Mongolia and were investigated by Perceived Social Support Scale (PSSS) and Maslach Burnout Inventory-Human Service Survey (MBI-HSS) and then the results were analyzed. Results: The average scores of each dimension of mental health worker’s occupational burnout in Inner Mongolia was that: emotional exhaustion (3.40±1.41) points, depersonalization(2.52±1.70) points, sense of personal achievement (3.84±1.43) points; There was a significant different in social support between the staff with different sex, marital status, education level, working years and management positions; Significant negative correlation also existed among social support and negative emotions in occupational burnout, including emotion exhaustion and depersonalization. Significant positive correlation existed among social support and personal accomplishment. The recession analysis showed that sex, formation, management positions, working years, and social support play a significant role in prediction of emotional exhaustion; Social support, sex, management positions, positional titles, and age play a significant role in the prediction of depersonalization; Social support, management positions, positional title, and age play a significant role in the prediction of sense of personal achievement. Conclusion: We should pay attention to the problem of occupational burnout of psychiatric medical staff and fully consider the influence of social support to occupational burnout.

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魏 敏,乔婷婷,张 媛.精神卫生医务人员职业倦怠与社会支持调查[J].南京医科大学学报(社会科学版),2017,(4):294~299

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  • 收稿日期:2016-10-31
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  • 在线发布日期: 2017-08-29
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