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南京医科大学学报（社会科学版）京医科大学学报（社会科学版） 第5期 总第112期
· 464 · Journal of Nanjing Medical University（Social Sciences）of Nanjing Medical University（Social Sciences） 2022年10月
Journal

From“scale”to“temperature”: research on incentive mechanism of

basic medical and health service providers from the perspective of
individual perception

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JIANG Yunjie ，HE Xiaojing ，LIU Xueyi ，LIU Rugang 1，2
1. School of Health Policy and Management；2. Institute of Healthy Jiangsu Development，Nanjing Medical University，Nanjing
211166，China
Abstract：The high talent turnover rate of basic medical and health service providers restricts the overall
team construction，a practical problem that must be solved to promote the hierarchical medical system. It is
significant to investigate the incentive mechanism of basic medical and health service providers from the
perspective of individual perception to improve the human resource management level of medical institutions.
Based on the grounded theory，this paper conducted in⁃depth interviews with basic medical and health service
providers in three community healthcare centers and a tertiary hospital，analyzing the interview data with
NVivo. According to the information nodes，the main and sub⁃categories of influencing factors were established，
and a problem⁃oriented incentive model for basic medical and health service providers was constructed. The
study found in terms of system design，medical institutions should be appropriately endowed with flexible
management authority. The hospital should strengthen communication， carry out organizational culture
construction，promote the awareness of positive support for medical staff，and try to implement a system of the
family care plan for medical staff to improve management flexibility.
Key words：basic medical and health service providers；individual perception；work meaningfulness；

incentive mechanism