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2025年8月 Journal of Nanjing Medical University(Social Sciences)of Nanjing Medical University(Social Sciences) · 403
Journal
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Determinants of remote support or guidance services by healthcare
professionals in sample areas across Jiangsu Province
5
4
1,2
LI Zhong 1,2,3 ,CHEN Anqi ,CHEN Peiting ,CHEN Mingsheng ,ZHANG Huiru 6
1. School of Health Policy and Management,2. Laboratory for Digital Intelligence & Health Governance,Nanjing Medical
University,Nanjing 211166;3. Institute for Digital Intelligence,Huazhong University of Science and Technology,Wuhan
430030;4. Jiangsu Provincial Health Information Center,Nanjing 210008; 5. Office of the Party and Administration,Nanjing
Pukou People’s Hospital,Nanjing 211899;6. State Key Laboratory of Reproductive Medicine and Offspring Health,Nanjing
Medical University,Nanjing 211166,China
Abstract:Based on the data from the Seventh Health Service Survey of Jiangsu Province,this study
analyzed the current status and influencing factors of remote support or guidance services provided by
healthcare professionals in ample areas across Jiangsu Province,aiming to provide references for healthcare
model innovation. The results revealed that in 2023,50.4% of healthcare professionals received remote support
or guidance services from external hospitals,while 31.1% of them provided services to external hospitals.
Healthcare professionals holding a bachelor’s degree and those who had increased perceived efficiency were
more likely to receive services from external hospitals. Those with senior professional titles and increased
perceived efficiency were more likely to provide such services to external hospitals. The implementation of
services is influenced by individual characteristics,perceived efficiency of information platforms,and regional
differences among healthcare professionals. Therefore, future policy initiatives should focus on training
healthcare professionals, optimizing information platforms, and promoting regional coordination to further
maximize the potential of healthcare information technology and advance the modernization of healthcare.
Key words:healthcare professionals;information technology;remote support;remote guidance;Jiangsu
Province

